Help

Support

We’re here to help you with any questions, issues, or feedback regarding Elyx. Our support team is committed to providing you with the assistance you need.

01Contact Information

Email Support

support@elyx.life

For general inquiries, technical support, and feature requests

Telephone

+65-97715584

Available during business hours for urgent matters

Legal Address

80 Raffles Place, #58-01
UOB Plaza
Singapore 048624

02How We Can Help

Technical Issues: App crashes, login problems, or functionality issues

General Feedback: Your thoughts on our services and user experience

Feature Requests: Suggestions for new features or improvements

Account Support: Questions about your account or membership

Privacy Concerns: Questions about data handling and privacy

03Response Times

We aim to respond to all inquiries within 24–48 hours during business days. For urgent matters, please call our telephone number.

04Business Hours

Our support team is available Monday through Friday, 9:00 AM to 6:00 PM Singapore Time (SGT).